Five-Star Reviews for Five-Star Service

  • We'd highly recommend Jay Mechanical!
    We just had to get a new furnace installed, and we're really glad we called Jay Mechanical. Working with Jean on the phone was super easy and stress-free, and Jason and Tom were very professional and efficient during the installation and clearly explained what we needed to know about our new furnace. They also did a great job cleaning up at the end.

    - Pamela H

  • I would not hesitate to recommend them
    We have used Jay Mechanical for a number of jobs from cleaning to a rerouting of a boiler vent pipe as the result of some remodeling work. It was easy to schedule each job and all of the technicians we interacted with were helpful and professional. In the case of rerouting, the technician, Jay, was extremely helpful with options and what could and could not be done for our particular boiler given code restrictions in Burlington.

    - Dave N.

  • I Give Jay's The Highest Rating Possible
    I give Jay’s Mechanical the highest rating possible - I would give them six stars if available. I called with an emergency situation. I left a voice mail (as I had done at the other seven companies I called prior to calling Jay) and never expected a return call. Jean with Jay Mechanical returned my call within 10 minutes. I explained the situation to Jean. She asked if she could put me on hold while discussing my unusual problem with the owner. A minute later she let me know they would be sending a technician the same day! Yes, the same day! A couple of hours later Tom (technician) arrived. He looked at the issue. After thinking about the resolution he got to work. In one hour he had made the repair, noticed a few other potential issues and took the time to reinforce or replace the parts so I would not have another similar issue down the road. Oh, did I mention my emergency dealt with the sewer pipes of an RV? Not a typical issue for a plumbing and mechanical company but they rose to the occasion and took on my issue. Jay’s staff are all superstars. Jean and Tom were amazing! Thank you so much Jay’s Mechanical.

    - Janine M.

  • A Pleasure To Work With You
    It has truly been a pleasure to work with you and your hardworking team on the overall replacement of our oil boiler to the high-efficiency propane gas system. Your professionalism, dedication, and commitment to quality set a high standard.

    - Kathy

  • Jay Will Definitely Be The First Company I Call
    After waiting too long for another local company to even get back to me about an A/C installation date I reached out to Jay Mechanical and they gave me a lower quote and an actual installation date. They showed up on time, were conscientious about keeping our house clean, and were professional and courteous throughout. When one of the new components was found to be dead at installation they quickly resolved the issue. Jay will definitely be the first company I call for all of my HVAC needs going forward.

    - James P

  • They were prompt, got the job done in a professional and quick manner
    I've had them out twice for my boiler. The first time was an emergency leak and the second was for routine maintenance replacing a bunch of old parts on a 25 year old boiler.

    - Robert D.

  • Jay Mechanical is now my first call for plumbing and heating emergencies AND upgrades
    Earlier this winter I found a leaky pipe and called eight plumbers before I found Jay and got service same-day. They were my first call next time for a boiler emergency - again, same-day service and great follow-up. It turned out to be a problem with the water heater and I was able to upgrade it to a heat pump water heater on short notice. A big thanks to Jean in the office who gave me her cell # for pictures and responded to an after-hours text, and to the guys, Rob & Tom, who were professional, experienced and courteous.

    - Cathe M.